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HCP Portal Terms and Conditions

1. General Conditions
This website is owned and operated by CSL Behring (Australia) Pty Ltd ABN 48 160 734 761 ("CSL"). By using this website you are confirming that you are an Australian Healthcare Professional and accept to be bound by the terms, conditions, notices and disclaimers contained on this page and elsewhere on the website (the "General Conditions"). CSL reserves the right to amend the General Conditions at any time.

2. Grant of Licenses
CSL hereby grants to you a limited, non-exclusive, non-transferable license to access and use this website solely in your capacity as an Australian Healthcare Professional. Subject to section 3 of these General Conditions, you may not transfer or allow others to use this website, technology, or other information, nor may you create derivative works of or otherwise modify the same. This license will automatically terminate if you do not comply with the General Conditions.

3. Copyright
Unless indicated to the contrary, CSL owns all copyright subsisting in the information, text, materials, graphics, software, names, logos and trademarks (the "Content") contained on this website. You may reproduce in whole or in part the Content only if:

  • The reproduction is not for public or commercial purposes; and
  • You keep all Content intact and in the same form as presented on this website (including all copyright, trademark and other proprietary notices).

4. Trade Marks
Unless indicated to the contrary the trademarks contained on this website are trademarks of CSL or its subsidiaries. Where a mark is indicated as a registered mark it is registered in Australia and may also be registered in other jurisdictions. Nothing contained in this website is to be construed as a licence or any right to use a trademark displayed on this website without the express written permission of CSL.

5. Links
This website may contain links to third party websites. Any such linked websites are not under the control of CSL and CSL is not responsible for the contents of any linked websites or any hyperlink contained in any linked websites. CSL provides these links as a convenience only and the inclusion of any link does not imply any endorsement of the linked website by CSL. You follow links to any linked websites entirely at your own risk.

If you are linking to this website from your own website, you must link directly to the home page of this website and not to any other page within this website.

6. Disclaimer
The Content contained on this website is provided for general information only and is intended to be used by Australian Healthcare Professionals as a reference resource and not as a complete, solitary resource. While care has been taken to confirm the accuracy of the information presented and to describe generally accepted practices, CSL is not responsible for errors or omissions or for any consequences from application of the information herein and makes no warranty, expressed or implied, with respect to the currency, completeness, or accuracy of the Content. Because health related information changes frequently, the information contained in this website may be outdated, incorrect, or incomplete. Applying this information in a particular situation remains the licensee's responsibility.

CSL does not offer personalised medical diagnosis or patient-specific treatment advice. It is your responsibility, in your capacity as an Australian Healthcare Professional, to best assess and provide information about any medical condition and any treatment options to patients. By using this website, you agree that CSL is not, nor will be, liable or otherwise responsible for any decision made or any action taken or not taken by you in your capacity as an Australian Healthcare Professional or otherwise due to your use of any information presented through the website.

7. Limitation of Liability
To the maximum extent permitted by law, CSL disclaims any liability to any person arising out of any action or failure to act by that person, in accessing, downloading, using or relying on any Content contained on this website whether caused by the negligence of CSL or otherwise. Under no circumstances will CSL be liable for any indirect, incidental, special or consequential damages, including loss of business or other profits, arising in relation to the use of any Content contained in this website whether caused by the negligence of CSL or otherwise.

8. Virus Warning
CSL does not represent or warrant that any files obtained from or through this website are free from computer viruses or other defects. Any such files are provided and may be used on the basis that the user accepts all responsibility for any loss, damage or other consequence resulting directly or indirectly from the use of those files.

9. Privacy
When you visit this website, CSL will collect personal information about you, such as your name and practitioner number. This information will be used by CSL and its related bodies corporate for the purpose of facilitating your access to and use of this website. CSL may disclose your personal information to third parties including related companies, regulatory authorities and contractors engaged to provide services to CSL, which may be located outside of Australia in countries including the United States, Switzerland and countries within the European Union. For further information regarding CSL’s information handling practices, please refer to CSL’s Privacy Policy, available at

When you visit this website or download information from it, CSL's internet service provider makes a record of your visit and records your internet address, your domain name (if applicable), the date and time of your visit to the website, the pages you accessed and documents downloaded, the previous websites you have visited, and the type of browser you are using. This information is only used for statistical and website development purposes.

You should also be aware that anonymous information and data may be automatically collected through the use of "cookies". Cookies are pieces of information that a website can use to recognise repeated usage, facilitate users getting access to and using the website and allow a website to track usage behaviour and compile aggregate data that will allow content improvement and a more targeted service. We and the third parties that provide content, functionality, or business services on this website may use cookies to collect information about your browsing activities in order to provide you with more relevant content, on and off the website, to help us understand your interests and improve the website. The use of cookies is standard and you will find that most websites use them. Most internet browsers are preset to accept cookies. If you prefer not to receive cookies, you can adjust your internet browser to refuse cookies or to warn you when cookies are being used.

10. Governing Law
These General Conditions are governed by, construed and enforced in accordance with the laws of Victoria, Australia. Any disputes arising from these General Conditions or in connection with the use of this website are subject to the exclusive jurisdiction of the courts of Victoria, Australia.

This website may be accessed throughout Australia and overseas. CSL makes no representation that the Content on this website complies with the laws of any country outside Australia. If you access this site from outside Australia, you are responsible for ensuring that that your access to, downloading of, use of or reliance on the Content contained in this website is in compliance with all laws in the place in which you are located.

Last updated: October 2019